At Xuniya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit or make a purchase from our website.
Xuniya is operated by Nanchang Youyaoguai E-Commerce Co., Ltd.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
- Name
- Email address
- Billing and shipping address
- Phone number
- Order and transaction information
- Payment-related information
- IP address and device information
- Browser type and website activity
- Cookies and similar technologies
We only collect information that is reasonably necessary to operate our website, process orders, provide customer service, and improve our services.
2. How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Process payments and provide transaction services
- Arrange shipping and delivery
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Prevent fraud, abuse, and unauthorized transactions
- Improve our website, products, and services
- Understand website traffic and customer preferences
- Send marketing communications when permitted by applicable law and where appropriate consent has been provided
We do not use your personal information for purposes unrelated to our business operations without an appropriate legal basis.
3. Payment Information
Payments may be processed through third-party payment providers. Depending on the payment method you choose, your payment information may be handled directly by the relevant payment provider.
We generally do not store your complete credit or debit card number on our own systems.
4. Sharing Your Information
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping and logistics providers
- Website hosting and e-commerce service providers
- Analytics and technology service providers
- Customer support providers
- Advertising and marketing service providers, where applicable
These providers receive only the information reasonably necessary to perform their services.
We may also disclose information when required by law, legal process, or a valid request from a government or regulatory authority.
We do not sell your personal information to third parties.
5. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
When personal information is no longer required, we may securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request a copy of certain personal information
To exercise applicable privacy rights, please contact us using the information provided below.
7. Cookies
Our website uses cookies and similar technologies to provide essential website functionality and improve your browsing experience.
Cookies may be used for purposes including:
- Remembering shopping cart and checkout information
- Maintaining website functionality
- Understanding website traffic and usage
- Analyzing website performance
- Measuring advertising effectiveness
- Providing relevant advertising, where applicable
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.
8. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, advertising, and other business functions.
These third parties may process certain information in accordance with their own privacy policies. We encourage customers to review the privacy policies of relevant third-party service providers when appropriate.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
10. International Data Transfers
Because we operate an international e-commerce business, your information may be processed or stored in countries or regions other than your own.
Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred internationally.
11. Children's Privacy
Our website is not intended for children who are under the minimum age required to make online purchases under applicable law.
We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
13. Contact Us
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:
Xuniya
Operated by: Nanchang Youyaoguai E-Commerce Co., Ltd.
Email: Xuniya01@yeah.net
Phone: +86 153 0276 7587
Business Address:
Room 2008, Office Building A2, Greenland Central Plaza,
No. 998 Honggu Middle Avenue, Honggutan District,
Nanchang City, Jiangxi Province, China
We aim to respond to privacy-related inquiries within 24 hours on business days.