Terms of service
Welcome to Xuniya. These Terms of Service govern your use of our website and your purchase of products through our online store. By accessing or using our website, you agree to be bound by these Terms.
Xuniya is operated by Nanchang Youyaoguai E-Commerce Co., Ltd.
1. Acceptance of Terms
By accessing our website, browsing our products, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.
If you do not agree with these Terms, please do not use our website or services.
2. Eligibility & Account Responsibilities
You must provide accurate and complete information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account information and for all activities carried out through your account.
Our website is not intended for use by individuals who are not legally permitted to enter into online purchase agreements under applicable law.
3. Products & Pricing
We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on our website are accurate.
However, minor differences in product color or appearance may occur due to screen settings, lighting, or manufacturing variations.
We reserve the right to:
- Correct errors in product descriptions or pricing
- Change product prices when necessary
- Modify or discontinue products
- Limit the quantity of products available for purchase
Any applicable price changes will not affect orders that have already been confirmed, except where permitted or required by applicable law.
4. Orders & Order Confirmation
When you place an order, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation email. An order confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to cancel or refuse an order in reasonable circumstances, including:
- Product availability issues
- Pricing or listing errors
- Suspected fraudulent or unauthorized transactions
- Incorrect customer or shipping information
- Circumstances that prevent us from fulfilling the order
If we cancel an order after payment has been received, we will arrange an appropriate refund.
5. Payment
We accept payment methods displayed at checkout.
Payment must be successfully completed before an order can be processed and shipped.
Payments may be processed through third-party payment providers. Additional terms and conditions from the applicable payment provider may also apply.
6. Shipping & Delivery
Orders are processed and shipped according to our Shipping Policy.
Estimated delivery times are provided for reference and may vary depending on the destination, shipping method, customs clearance, weather, carrier delays, and other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers should review that policy before purchasing if they have questions regarding eligibility, return periods, return shipping costs, refunds, or exchanges.
Nothing in our return or refund policy is intended to limit any mandatory consumer rights provided by applicable law.
8. Intellectual Property
All content appearing on the Xuniya website, including but not limited to:
- Brand names and logos
- Product images
- Photographs
- Graphics
- Product descriptions
- Website design
- Text and other materials
is owned by or licensed to Xuniya / Nanchang Youyaoguai E-Commerce Co., Ltd, unless otherwise stated.
You may not reproduce, copy, modify, distribute, republish, or commercially use our website content without prior written permission.
9. Website Use
You agree not to use our website to:
- Violate applicable laws or regulations
- Attempt to gain unauthorized access to our systems
- Interfere with website operation or security
- Submit false, fraudulent, or misleading information
- Copy or systematically collect website content without authorization
- Engage in activities that may harm our website, business, or customers
We reserve the right to restrict or terminate access to our website where there are reasonable grounds to do so.
10. Product Information & Availability
We make reasonable efforts to keep product information and availability up to date.
However, products may occasionally become unavailable or temporarily out of stock. If an ordered product becomes unavailable and we cannot fulfill the order, we will contact the customer and provide an appropriate solution, including a refund where applicable.
11. Disclaimer
We make reasonable efforts to maintain the accuracy and availability of our website. However, we do not guarantee that the website will always be:
- Available without interruption
- Free from errors
- Completely secure
- Free from technical issues
To the extent permitted by applicable law, we are not responsible for temporary website interruptions or circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Xuniya and WAN LI TRADING (HONG KONG) LIMITED shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.
Nothing in these Terms affects your mandatory statutory consumer rights.
13. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, products, or applicable legal requirements.
When we make changes, the updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after the updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
14. Governing Law & Dispute Resolution
These Terms shall be governed by the applicable laws relevant to the contractual relationship, without prejudice to any mandatory consumer protection rights that may apply in your country or region.
Where a dispute arises, we encourage customers to first contact us directly so that we can attempt to resolve the matter amicably.
Where an agreement cannot be reached, disputes will be handled by a court or other competent authority with appropriate jurisdiction.
15. Contact Us
If you have questions regarding these Terms of Service, please contact us:
Xuniya
Operated by: Nanchang Youyaoguai E-Commerce Co., Ltd.
Email: Xuniya01@yeah.net
Phone: +86 153 0276 7587
Business Address:Room 2008, Office Building A2, Greenland Central Plaza,
No. 998 Honggu Middle Avenue, Honggutan District,
Nanchang City, Jiangxi Province, China